1. This is a legal agreement between you and Westminster City Council and sets out both parties’ rights and responsibilities. When you sign a tenancy with us, you are given a signed copy of your tenancy agreement, please keep it safe.

2. Many new tenants are on an introductory tenancy for a 12-month trial period. The tenancy agreement sets out when the introductory tenancy will end and whether you will become a secure tenant, subject to the satisfactory completion of the trial period.

3. The M.E.M.O. Housing Team will visit you throughout your tenancy, to check that you have settled into your home, to see if there is anything you may need to maintain your tenancy and to ensure that there are no breaches of tenancy.

• Introductory tenancy checks - several visits through the trial period

• Secure tenancy checks - yearly visits

4. As a tenant, you are responsible for:

• Looking after your home

• Paying your rent and service charge on time and in full

• Updating the M.E.M.O. Housing team of any changes to your household

• Treating your neighbours and our staff with respect

5. Any changes to you wish to make to your tenancy, you must contact the M.E.M.O. Housing team, and they will be able to guide you through the process.

· Examples of changes to your tenancy:

1.      Adding or removing household members

ii. Changing your tenancy from sole to joint

iii. Changing your tenancy from joint to sole

iv. Succession/mutual exchange/assignment